No. We cannot refund payments for unused Insurance.

Our website maintains high level of security standards. We are not responsible for any harm that may result from security vulnerabilities of your bank, your computer or your internet connection.

You can apply for your Insurance any time before your travel. However, you are advised to create an Insurance application at least 48 hours before your departure.

No. The applicant assumes responsibility for any mistakes made in his or her application.

No. You can only make a payment with a credit or debit card. On the other hand, please note that the card does not have to be under your name.

Please enter your middle name right after your name in the “Given Name(s)” section with a space in between the two names.

No.
The address on your payment receipt is automatically taken from your Insurance.

CVV / CVC / CVC2 for Visa and MasterCard is the final three digits of the number printed on the signature strip on the back of your card.